Wednesday, May 21, 2014

Introducing ITMods Inc.

Third party development for the Miva Merchant shopping cart platform has expanded with the acquisition of VikingCoders, eMediaSales, and Copernicus Businesses Systems by ITMods Inc. Rick Wilson, President of Miva Merchant says of the acquisition, “Alex Kruglyak (Lead developer and partner at ITMods Inc.) has been an instrumental part of the Miva Merchant product and community both when he was an employee at Miva Merchant, developing the core product, and now as an external member expanding what Miva Merchant can do and helping out mutual customers along the way. To say I and Miva Merchant are excited for this transition would be an understatement. The Copernicus, Viking Coders and eMediaSales module users are now in great hands and I think their expectations for the future will be blown away!” So, who are we and how does this benefit the Miva Merchant community?

Before we set out to purchase eMediaSales Inc., we knew that the Miva Merchant platform needed a strong third party developer that could meet the needs of merchants around the world, and do it in an efficient and professional manner. Third party development for Miva Merchant isn’t a new concept, and companies like VikingCoders.com have been doing this for quite some time. We've acquired eMediaSales Inc. because they offer a great range of solid products and create a foundation that we can expand upon in the coming months and years. Furthermore, these companies gave us the opportunity to nurture the third party development process and purpose with respect to e-commerce and Miva Merchant. So we set out to define exactly what that means for our company. 

Our goal is to create innovative products through communication and community engagement. We will reach out and talk to our clients to find out what they want to see available for their Miva Merchant store. We will be active on the message boards and always engaging in dialogue about e-commerce and ways to improve and grow in the Miva Merchant ecosystem. We believe that understanding the Miva “merchant” is key to a successful third party software development company, and we know that great products are only a part of the equation. Best-in-class support as well as industry expertise are also essential in helping our clients gain the most out of their e-commerce store. 

INNOVATION IS KEY. Our mission for future products is to develop new ways of helping the Miva “merchant” make as well as save money with their online store. It is too early to reveal our plans in their entirety, but we will be revealing the details in the coming weeks!

TIME IS MONEY. Exceptional and timely customer support is paramount to the success of our customers as well as our business. Our goal is to respond in 15 minutes to your open ticket. 15 minutes. We take this commitment very seriously and will do everything in our power to meet this goal with every ticket. Furthermore, any ticket outstanding for more than 48 hours without a response, will result in a refund of that months subscription cost to the client.

DO YOU EVEN CODE? We knew that bringing talent to the table was the only way of ensuring our core beliefs could be achieved. With over 15 years of experience in the Miva Merchant ecosystem, lead developer, Alex Kruglyak, brings talent and project management skills to drive our products forward. Our commitment to our clients is that we will bring the very best in terms of development, every time. From small projects to enterprise level work, we will always deliver the best quality products to help drive our clients’ business forward. We will never outsource. Period. 

YOUR SUCCESS IS OUR SUCCESS. This might seem like stating the obvious, but in fact it is the very core of what drives our business. Everything we do is to help businesses make or save money, and therefore, if our clients thrive; we thrive. We approach this new company with that very idea in mind, and we make that commitment for your success and ours.

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